Service and Administration

       

     Service and Administration of servers and networks

As part of the care service, we offer a quick response to any issues arising from the use of computers and computer network administration and system in your company.



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     Our company will be required to provide the following services:

  • Supervision of the work of a computer network located in the premises of the customer company, which is to maintain a computer system on a continuous performance

  • Administration system

  • Current repair of damage to computer hardware and computer network on-site customer

  • Maintenance of this equipment in order to improve the reliability and extending the "life time"

  • Solving software problems (relating to computer programs) consisting of removal of computer viruses, problems with the print, modify and optimize the software, set the correct configuration of computers, installation of Polish characters, etc.)

  • Defragmenting the drive on the server and workstations

  • Delete unnecessary files and manage data on disk

  • Checking the system logs and messages, reports and archives to back anti-virus programs

  • Control of network drives, and state testing programs, diagnostic surface of data media

  • Virus definition update antivirus programs

  • Updated versions of software applications and operating systems

  • Supply of consumables and computer accessories, such as paper, tape, coloring agents, toners, diskettes etc.

  • The possibility of supplying the replacement equipment for the duration of repair

  • Supervision of proper archiving of data

  • Advice on the selection of IT solutions and planned purchases of computer hardware and software

  • We routinely create detailed documentation of a computer system and is working on the prediction of possible failure of the Client

Our company and the customer shall undertake to preserve the confidential nature of information and documents concerning the other hand, from which they were briefed on the implementation of the service contract These findings are valid even after termination of the contract

To get started, we offer service by the start of a period of time in which our services would be billed by the hour. This would allow us to refer to your specific computer system, and you know the level of our services. After this initial period, we can strengthen our cooperation by signing a service contract and a permanent move to the settlement of a lump-sum payment
      Our 24/h servers' protection

The 24/h protection of team of trained administrators ensures the high reliability of our servers and immediate response in case of any damage. For 24 hours you are therefore well secured against servers' breakdowns. Our employees will respond immediately and repair damages.

The administrators are also responsible for installing the newest software on servers and for maintaining their safety. Our offer includes remote monitoring of servers (by using special software) as well as availability of engineers to fix the damage once it has been reported by the company's employees.

Security, immediate assistance, team of experts available immediately – are the basis of each company that provides smooth operations and full safety. One should not economise on that, as this is an investment that each company needs